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Proposed support hours and boundaries
The catalogue proposes Monday–Friday 08:00–17:00 SAST, excluding public holidays. Staffing and the final rota still need confirmation. No response-time guarantee or 24/7 on-call commitment is included. Work beyond bounded setup, migration or recovery scope requires a separate approved quote.
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Reviewed assistance proposals
Private reviewed proposals in Emalangeni · not orderable · VAT registration unresolved, no output VAT added · launch conditions
Support/security add-onProposed
Domain/email initial setup
E299once-off
Once-off work · no recurring renewal
- One session up to 0.75h
- Bounded labour: website migration 1 site/5GB or email migration 5 users/5GB each
- restore from accessible valid backup
- setup 1 domain
Support/security add-onProposed
DNS & mail-authentication setup
E399once-off
Once-off work · no recurring renewal
- One session up to 1h
- Bounded labour: website migration 1 site/5GB or email migration 5 users/5GB each
- restore from accessible valid backup
- setup 1 domain
Support/security add-onProposed
Standalone free-TLS configuration
E209once-off
Once-off work · no recurring renewal
- One session up to 0.5h
- Bounded labour: website migration 1 site/5GB or email migration 5 users/5GB each
- restore from accessible valid backup
- setup 1 domain
Support/security add-onProposed
Basic website migration
E769once-off
Once-off work · no recurring renewal
- One session up to 2h
- Bounded labour: website migration 1 site/5GB or email migration 5 users/5GB each
- restore from accessible valid backup
- setup 1 domain
Support/security add-onProposed
Small-team email migration
E769once-off
Once-off work · no recurring renewal
- One session up to 2h
- Bounded labour: website migration 1 site/5GB or email migration 5 users/5GB each
- restore from accessible valid backup
- setup 1 domain
Support/security add-onProposed
Assisted restore session
E399once-off
Once-off work · no recurring renewal
- One session up to 1h
- Bounded labour: website migration 1 site/5GB or email migration 5 users/5GB each
- restore from accessible valid backup
- setup 1 domain
Support/security add-onProposed
Endpoint monitoring checks
E109per month
Initial setup E0
- One endpoint
- site
- 0.2h
- month
- Bounded labour: website migration 1 site/5GB or email migration 5 users/5GB each
- restore from accessible valid backup
- setup 1 domain
Support/security add-onProposed
Small-site security care
E309per month
Initial setup E0
- One endpoint
- site
- 0.75h
- month
- Bounded labour: website migration 1 site/5GB or email migration 5 users/5GB each
- restore from accessible valid backup
- setup 1 domain
Limits, setup and renewal terms: Support/security add-on
Catalogue date
- Initial setup fee
- E0
- Not included
- Supplier fees, paid licences, complex DNS/apps, emergency forensic recovery, guaranteed outcome
- Proposed region
- Remote SAST business hours
- Proposed service hours
- Proposed Mon–Fri 08:00–17:00 SAST excluding holidays; no guaranteed response time
- Backup / restore scope
- No data retention beyond contracted source/destination; approve access and test outcome
- Fair use
- Scope overrun stops for quote. TLS licence is FREE; this fee is management labour only, not charged again within hosting. MONITOR excludes reactive incident response.
- Tax basis
- VAT status unresolved; main model no output VAT unless certificate confirmed. Illustration NOT tariff.
- Catalogue date
- 2026-10-01
Catalogue date
- Initial setup fee
- E0
- Not included
- Supplier fees, paid licences, complex DNS/apps, emergency forensic recovery, guaranteed outcome
- Proposed region
- Remote SAST business hours
- Proposed service hours
- Proposed Mon–Fri 08:00–17:00 SAST excluding holidays; no guaranteed response time
- Backup / restore scope
- No data retention beyond contracted source/destination; approve access and test outcome
- Fair use
- Scope overrun stops for quote. TLS licence is FREE; this fee is management labour only, not charged again within hosting. MONITOR excludes reactive incident response.
- Tax basis
- VAT status unresolved; main model no output VAT unless certificate confirmed. Illustration NOT tariff.
- Catalogue date
- 2026-10-01
Catalogue date
- Initial setup fee
- E0
- Not included
- Supplier fees, paid licences, complex DNS/apps, emergency forensic recovery, guaranteed outcome
- Proposed region
- Remote SAST business hours
- Proposed service hours
- Proposed Mon–Fri 08:00–17:00 SAST excluding holidays; no guaranteed response time
- Backup / restore scope
- No data retention beyond contracted source/destination; approve access and test outcome
- Fair use
- Scope overrun stops for quote. TLS licence is FREE; this fee is management labour only, not charged again within hosting. MONITOR excludes reactive incident response.
- Tax basis
- VAT status unresolved; main model no output VAT unless certificate confirmed. Illustration NOT tariff.
- Catalogue date
- 2026-10-01
Catalogue date
- Initial setup fee
- E0
- Not included
- Supplier fees, paid licences, complex DNS/apps, emergency forensic recovery, guaranteed outcome
- Proposed region
- Remote SAST business hours
- Proposed service hours
- Proposed Mon–Fri 08:00–17:00 SAST excluding holidays; no guaranteed response time
- Backup / restore scope
- No data retention beyond contracted source/destination; approve access and test outcome
- Fair use
- Scope overrun stops for quote. TLS licence is FREE; this fee is management labour only, not charged again within hosting. MONITOR excludes reactive incident response.
- Tax basis
- VAT status unresolved; main model no output VAT unless certificate confirmed. Illustration NOT tariff.
- Catalogue date
- 2026-10-01
Catalogue date
- Initial setup fee
- E0
- Not included
- Supplier fees, paid licences, complex DNS/apps, emergency forensic recovery, guaranteed outcome
- Proposed region
- Remote SAST business hours
- Proposed service hours
- Proposed Mon–Fri 08:00–17:00 SAST excluding holidays; no guaranteed response time
- Backup / restore scope
- No data retention beyond contracted source/destination; approve access and test outcome
- Fair use
- Scope overrun stops for quote. TLS licence is FREE; this fee is management labour only, not charged again within hosting. MONITOR excludes reactive incident response.
- Tax basis
- VAT status unresolved; main model no output VAT unless certificate confirmed. Illustration NOT tariff.
- Catalogue date
- 2026-10-01
Catalogue date
- Initial setup fee
- E0
- Not included
- Supplier fees, paid licences, complex DNS/apps, emergency forensic recovery, guaranteed outcome
- Proposed region
- Remote SAST business hours
- Proposed service hours
- Proposed Mon–Fri 08:00–17:00 SAST excluding holidays; no guaranteed response time
- Backup / restore scope
- No data retention beyond contracted source/destination; approve access and test outcome
- Fair use
- Scope overrun stops for quote. TLS licence is FREE; this fee is management labour only, not charged again within hosting. MONITOR excludes reactive incident response.
- Tax basis
- VAT status unresolved; main model no output VAT unless certificate confirmed. Illustration NOT tariff.
- Catalogue date
- 2026-10-01
Catalogue date
- Initial setup fee
- E0
- Annual renewal total
- E1,308
- Not included
- Supplier fees, paid licences, complex DNS/apps, emergency forensic recovery, guaranteed outcome
- Proposed region
- Remote SAST business hours
- Proposed service hours
- Proposed Mon–Fri 08:00–17:00 SAST excluding holidays; no guaranteed response time
- Backup / restore scope
- No data retention beyond contracted source/destination; approve access and test outcome
- Fair use
- Scope overrun stops for quote. TLS licence is FREE; this fee is management labour only, not charged again within hosting. MONITOR excludes reactive incident response.
- Tax basis
- VAT status unresolved; main model no output VAT unless certificate confirmed. Illustration NOT tariff.
- Catalogue date
- 2026-10-01
Catalogue date
- Initial setup fee
- E0
- Annual renewal total
- E3,708
- Not included
- Supplier fees, paid licences, complex DNS/apps, emergency forensic recovery, guaranteed outcome
- Proposed region
- Remote SAST business hours
- Proposed service hours
- Proposed Mon–Fri 08:00–17:00 SAST excluding holidays; no guaranteed response time
- Backup / restore scope
- No data retention beyond contracted source/destination; approve access and test outcome
- Fair use
- Scope overrun stops for quote. TLS licence is FREE; this fee is management labour only, not charged again within hosting. MONITOR excludes reactive incident response.
- Tax basis
- VAT status unresolved; main model no output VAT unless certificate confirmed. Illustration NOT tariff.
- Catalogue date
- 2026-10-01